I am getting the same error as well, I even went and tried to download a past version but even that didn't work. I understand that version 4 is in beta but I hope they fix it soon.
Kathy Anderson, Try right-clicking on the install file and go into properties to see if you can change the compatibility settings. see if you can downgrade to windows 8 for that program
Kimberly, Unfortunately, I'm running on windows 8.1 so I can't test my theory out but it was the instal file I was thinking of if the instal file is run on a backwards compatible setting it might instal ok.
search for "How To Run Old Programs On Windows 11 With Compatibility Mode" on youtube for help
I love this program. Finally I can start painting. All my life I wanted to paint but due to being busy and working , I never got around to doing anything. I even have an art certificate. Thank you so much..I will now put my creativity on show, will it be diamond art, or crosstich or whatever I can come up with.
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search for "How To Run Old Programs On Windows 11 With Compatibility Mode" on youtube for help